Appspice.com

I have been debating whether or not I should bring this up, but I have decided it's time. Relativly speaking AgentWorx is one of the more expensive applications in the App Store, and frankly I am a little disappointed with the support users are receiving. First of all, this forum. I think it's very disrepectful to have not replied to comments, questions or suggestions. There are 7 posts and I believe I saw 2 or 3 replies. Not exactly that hard to acknowledge at least that a moderator has read the comments. There is no point to have a forum if the administrators do not monitor it. 

I had a few enhancement requests and I was told that I was not alone with many of the features I was asking for.

“Some really great suggestions! Thanks for taking the time to email them to us. We will be sitting back down with the design team in the next few weeks and go over all of the great suggestions to see what makes the most amount of sense. I will put this into our suggested improvements hopper. A lot of these we are aware of and a bunch of other agents have asked they be added or adjusted.”

I have many applications in my iTunes library and there are updates everyday, many updates. I realize that I have a lot more applications than the average iPhone user, so I see updates far more often. But on the same note I also know the difference between what a free application should look like and what a paid .99-1.99 application should look like. 9.99 is a premium price. This application has been out too long not to have had an update. As far as I am concerned the tweaks that need to be made are not petty, they are changes that needed to use the application in a realistic manner. “Agent status info”? Listing agent vs selling agent? They are the same thing. Realtors know this and one one of the oddities. Change it already. I am tired of waiting. Offer support, release incremental updates. I do not feel like an appreciated customer, and frankly it's getting me a little mad.